Each physician has a unique schedule based on his/her needs. In addition, some patients are waiting to have testing done which runs on a separate schedule , or earlier patients have been late, which impacts the best intentions of our offices.
If this is a medical emergency, you should call 911 or go directly to the nearest emergency room for assistance. The on-call doctor can be reached at 602-482-2116. Our answering service will take your message for the doctors and they will try and get back to you as soon as possible. For routine questions or prescription refills, call back during regular business hours.
Like many other professionals who set aside time by appointment, we charge no-show fees when an appointment slot is lost due to a patient failing to give timely notice to the practice about the need to cancel or reschedule their appointment. Given fair and reasonable advance notice, we can almost always fill the time slot for the physician with someone who needs to be seen.
Our providers went to excellent programs throughout their training and completed residency/fellowship at Mayo Clinic. Please visit our providers page to acquire more information on our physicians.
You should bring a photo ID, your current insurance membership card, a referral, or authorization number (if required for the visit), a current listing of medications, any current or relevant film/scans and their interpretation reports, as well as relevant prior medical/surgical records, if available. If the reason for the visit involves cognitive or memory issues, we advise you to be accompanied by a family member or caregiver who can assist the physician with background information on your condition. You should plan on arriving 30 minutes ahead of time for a new patient visit. Also, complete paperwork to include a medical history form (including a complete list of your medicines), certain financial forms, and HIPAA paperwork. You can find and print the new patient paperwork here.
You can call our main phone number at (602) 482-2116 / (623) 299-9667 or (623) 299-9637 and someone in our billing office will contact you once they have reviewed your account.
You will be scheduled once we receive pre approval from your insurance company which can take up to 14 business days.
We take many insurance plans but you should always contact your insurance to make sure our doctor is in your specific network. We can also help with this if needed if you call the office at (602) 482-2116.
Your insurance card should tell you how much your copay is to see a specialist. If your insurance card does not say, you can contact your insurance company and they will be able to provide you with this information.
If you need a medication refill, contact your pharmacy so they can fax us a refill request or contact us directly. Please be sure to contact us at least three days before you run completely out of your medication.
Botox, also known as Botulinum Toxin Injections, is a biologic agent used to treat a variety of Neurologic conditions. It is injected into muscles, to relax overactive muscles. This treatment has been approved by the FDA since the mid 1990’s and is an extremely effective treatment for several conditions. There are two forms of Botulinum Toxin-Botulinum Toxin Type A (“Botox”), and Botulinum Toxin Type B (“Myobloc”). Our doctors have expertise in the use of both of these agents. Our staff will check with your insurance company to ensure that the treatment is covered, and will inform you if there is any out of pocket cost for this treatment.
Common Conditions That Botox Is Used To Treat
If you have questions about the use of Botulinum Toxin Injections as a treatment, please contact us at (602) 482-2116.